Complete this form, print two copies and enclose one copy with the ornament you want to replace, return. Remember to attach a photo of the damaged item to the Contact form submitted on our site.

Name
Address
City/State
Zip/Postal
E-mail
Telephone

Order Number:

Serial number on your ornament:

Which ornament in the KCIC ornament collection are you returning?
(Prophecy-burgundy bow; Fulfilled-green or navy blue bow; Celebration-Green bow; Nativity-ivory satin bow; Easter-gold satin bow Events Gold Glass, Events Silver Glass, Events Glass-Copper).

Other

What do you want us to do for your ornament?

Replace broken or damaged ornament

Replace broken or damaged ornament stand/hook

Exchange ornament for a different ornament (same price).
         Your choice: _______________________________________________________

    Issue a refund for damaged/broken ornament
 

What is your Return Merchandise Authorization Number? Call 1.888.539.2884 if you do not have one. 

Are you a registered KCIC ornament owner? Yes        No 

If you received your ornament as a gift, please tell us who gave it to you?